Always get a Cell Phone Number for Showings
Further, make sure that they have your number so they can call if they are running late or have to cancel the appointment.
This creates accountability and reduced anonymity with potential tenants.
If someone refuses to provide a cell phone number, I will schedule the appointment anyway, but in the back of my mind know it’s a 50/50 chance of them showing up – but that rarely happens.
Far too often (especially with the Craigslist crowd), individuals will schedule a showing to tour your property, but then change their minds – for both legitimate and illegitimate reasons.